Timelines, Delays & Penalty Policy

1. Committed timeline

Your assured delivery timeline is stated in your signed Work Agreement and begins from design freeze, subject to receipt of the production-stage payment. Most standard 2/3 BHK scopes are handover-ready in 30–45 days from design freeze; villa, luxury and larger scopes are timelined separately in the proposal.
Design phase (3D & 2D) is not included in the execution timeline; execution begins after approved 2D production drawings.
All timelines are tracked on your client portal with agile two-week site sprints and shared schedules.

2. Delay penalty — paid by AesthetiX to you

If we miss the agreed handover date for reasons solely attributable to AesthetiX, we pay you ₹2,000 per day of delay, in writing, after a grace period of 7 days from the committed handover date — adjusted against your final invoice. The total penalty is capped at 5% of the project value. No other compensation is payable beyond this stated delay compensation.

3. Excluded delays (not counted against AesthetiX)

Client-related delays: late approvals, delayed payments, last-minute or post-freeze design changes, incomplete selections, non-availability of site access, or delayed decisions — each results in a corresponding extension of schedule.
Builder / society / third-party delays: pending permissions, deposits, site readiness, other vendors working at site, or restrictions on working hours.
Material unavailability: supplier constraints, production backlog, transportation delays, import/export restrictions or stock unavailability — we will inform you promptly and arrange alternatives wherever feasible.
Labour & workforce shortage: unavailability of skilled labour or subcontractors due to illness, emergencies or regional shortages; resources are mobilised at the earliest.
Factory & machinery issues: machinery breakdown, maintenance delays or fabrication errors are treated as technical delays, addressed with urgency and communicated.
Site & electrical issues: power outages, site electrical faults or infrastructure issues; the site is expected to be maintained with basic facilities (power, water, access, cleanliness) for smooth execution.
Force majeure: acts of God, natural disasters, extreme weather, pandemics, epidemics, lockdowns, lock-outs, wars, riots, civil commotion, strikes, transportation strikes, government action or any cause beyond reasonable control. Timelines are suitably revised.

4. Timeline revisions

All estimated timelines are indicative and subject to real-time conditions. AesthetiX will provide timely written updates whenever the schedule requires revision. Any client-approved scope or design change resets the baseline schedule.

This document is part of the AesthetiX Legal Hub (v2.0, effective 17 July 2026) and is incorporated by reference into every estimate, quotation, invoice and Work Agreement. Questions: privacy@aesthetixspaces.com.